Reviews

Great service from Joe Torres, the service writer, as always who got me in on my schedule. We've had a lot of Chevy maintenance service over the past few weeks and met our expectations. Also, the Parts Department with Michael, Nick, and Brent is outstanding too. Thank you.

Normally Joe takes care of me and he is outstanding, the person who took care of check out was rude and didn’t understand how to treat a valued customer

Just amazing work yet again. Had a weird issue that proved hard to track down. The persistence and expertise of the team was able to figure it out and resolve. Couldn’t be happier

Our salesperson knew very little of Chevrolet and of our vehicle. True they were a new employee, but they have got to learn the subject!!

Jake resolved an issue with my service visit.

Great. No issues.

The dealership was very helpful in getting some warranty work done for me (replacing 2 stipes on the rear truck lid that were scuffed during delivery). The work was completed and looked great when it was done. I am happy about this. I am not happy and do not understand why they needed to keep the car for 6 weeks until the decal arrived. I missed most of the summer driving season. The battery went dead and the sensors were giving me service messages while it was at the dealership. That was all taken care of but, it seems like a big inconvenience to the shop and myself. I also did not get the full value out of my free trial of ON-Star and Sirius XM radio. The dealership (service Dept) also did a poor job of updating me on any progress with delivery dates, shipping, info, etc. They did not return my calls or text messages until several attempts were made. I finally tracked the car to the service area where my wraps were done and told them I believe the decals are in the parts department someone just needs to get them. They were responsive and took some action otherwise not sure when I would have gotten my car back. The dealership was great with the ordering, sale, and financing of the car. The parts dept seems OK so far. Service department needs to do a better job of keeping customers in the loop with regular updates, etc.

Service was good. Service advisor indicated that the oil drain nut was getting rounded off at THEIR doing that may need to be replaced at my next service at MY cost! I don’t think so, it’s their fault not mine!

Excellent service fixing warranty issues. Kept up to date on status and details. Quick to take car in and make issues right.

Quick and efficient.