Carpenter, M
SAMMAMISH, WA | 2023 Chevrolet Suburban 1500July 9, 2026
Went in for an oil change. They did it. Great. Only When checking out did they tell me I was due for my 30k service. Which includes oil change. So I had to schedule and pay for that separately. Essentially paying for 2 oil changes within one month. They also claimed it was ok bc I had put 3000 miles on my car in that month. Total nonsense. I put less than 800 per month on that car and no way put 3000 in one month. Something off here
Reeves, M
NEWCASTLE, WA | 2016 Chevrolet TahoeJuly 4, 2026
Joe was very nice and my car was done earlier than expected. He left me a message that it was ready, but by the time I had a chance to listen to it, the shuttle driver had just left for lunch. I had to wait an hour to get picked up. I had a lot of stuff to carry, otherwise I probably would've made the long walk. I wasn't expecting my car to be done til 2:30p and didn't know the driver was unavailable between noon & 1p. Next time I'll make sure and check my messages more frequently.
Macdonald, G
ISSAQUAH, WA | 2024 Chevrolet Suburban 1500July 1, 2026
The service desk guys are very professional and knowledgeable. They communicate well and keep one updated on the progress of the cars service, progress and if they are any issues that need further addressing. Joe at the Issaquah store has been extremely helpful through the years.
Maggs, P
ISSAQUAH, WA | 2017 GMC Yukon XLJune 27, 2026
Joseph was awesome as usual, very happy with the service.
Eddy, G
SAMMAMISH, WA | 2024 Chevrolet Corvette StingrayJune 27, 2026
Just an oil change on my Stingray while I waited.
Mochizuki, R
ISSAQUAH, WA | 2023 Chevrolet ColoradoJune 26, 2026
The service was excellent with Joe Torres the Service Advisor and the technicians as Emma Harden. I had several warranty issues that were taken care of quickly at my convenience. The Parts staff with Michael, Nick and Brent is also great, the best I've seen in my 55 years around cars, and I can tell they work well with Service. Thank you.
Peacock, C
NORTH BEND, WA | 2024 Chevrolet Silverado 3500 HDJune 24, 2026
overall great, quick turnaround, pleasant to deal with, my only complaint was oily hand prints on the armrest, got on my shirt sleeve.
Thanks,
Peterson, D
ISSAQAUH, WA | 2019 Chevrolet Bolt EVJune 17, 2026
Attentive, personalized service
Allen, C
RENTON, WA | 2024 Chevrolet Silverado 3500 HDJune 12, 2026
The work on our truck got completed before the estimated date!
Clemens, D
ISSAQUAH, WA | 2025 Chevrolet EquinoxJune 11, 2026
it took all day to find a blown fuse.